How can a non-admin role to export to XML

cmayers
Kilo Contributor

How can I enable export to XML for a non admin user?

Is there a role other than admin that can do exports to XML, or is there an access control that can be set on the table?

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1 ACCEPTED SOLUTION

manikorada
ServiceNow Employee
ServiceNow Employee

Cesar,



Export to XML is restricted only to Admins. Go to this URL : https://<<instance_name>>.service-now.com/nav_to.do?uri=sys_ui_context_menu.do?sys_id=d1ceb4790a0a0b3e0086e9a19b8d9657


Then remove the condition for 'admin', then it will open for everybody or you can have you own condition on who do you want to give access.


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8 REPLIES 8

Hi Mani,



You have to open the related list on new tab and then export the records. Same process follow for both Admins and ITIL role users.


Please let me know if you have any questions.


Hi Pradeep,



If you are opening a Related List in a new tab, its nothing but a normal List again. So, it will work as Export will always work on normal lists.



Thanks,


Mani Kanta Korada


HI Mani,



Yes but that is how you export the related list records. No?


Hi Mani,


Thanks. it worked.


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