How can an Admin modify a user's notification channel?

[Tracey_Michaud]

In the Jakarta product documentation, I see where a User can modify their notification channels.   Modify notification channels

Is there a way that an Admin can modify on behalf of the user?   As a user, their email address is not editable.

[corina]

Hello Tracey.

If the question is : can an admin modify the email address of an user associated with a device, the answer is yes.

[Tracey_Michaud]

How/where can the Admin modify?

[corina]

Hello Tracey,

IT should be that if you put glide.notification.preference.ui.enabled in false, then you will see the notificaitons as in the previous version.

In user/groups you search fro the user, then you have the Link: notification Preferences, Then click on the Primary Email let us say. I am attaching some print screens.

For your reference please have a look at this thread too:

JAKARTA: Notification Preferences takes a BIG step backwards

[shrijanagurung]

Hello Tracey,

You should be able to modify the Notification channel via cmn_notif_device <Notification Devices> table. 

Go to cmn_notif_device.list

Search for the desired user and the Notification Channel name. Then,  modify the user's email address from that record.