Hi,I have mentioned sample data as shown below image. I want to impliment in Virtual agent.Here they given questions and answers data and two different topics like General questions and Related questions so how to impliment in Vitual agent csm portal...
Hi All, We have a domain separated instance. In global domain, modal is working as expected, but when simulating it again in child domain, nothing happens when I click the Resolve button. Any clue on where this issue is potentially happening would be...
Hello,I am getting the following error - "Service Interruption: This instance is unavailable", I already restarted my device, and tried other web browsers but still having the same issuePDI - https://dev266937.service-now.com/
@Ankur Bawiskar @Dr Atul G- LNG @RaviG1780944930 @Mark Roethof @Allen Andreas If i set the value of a field to visible using acl.and i set the same field to read only using client script or ui policy , what will execute on it?
IT Service Management (ITSM) Implementation Simulator (San Diego) Do I need to complete the IT Service Management (ITSM) Implementation Simulator (San Diego) to obtain the ITSM Voucher?
Hi team,Kindly let us know if any issue with dev instance , i have made few customizations but its showing offline since last 7 days. Now it showing "Hmmm… can't reach this pageIt looks like the webpage at https://dev66134.service-now.com/session_ti...
I am currently evaluating the difference between licenses. Right now, I assign the ITIL to fulfillers but we are looking into moving to the unlimited user license. I have been unable to find any documents that explain the UU license so I came here to...
Just curious......might have a situation come up where we might need to create potentially hundreds of tasks in a Change. Is there a limit?
How to know the count of incidents in each priority i.e., in priority - 1 or 2 or 3 or 4 or 5 separately by using background script.
I have used auto populate the employee location based upon the requested for filed but it is not working on the RITM and SCTASK level as it shows no data on those fields but it's working on the service portal what is the cause of this
What is Turnstile activity in workflow? Gone through many articles but didn't get exact clarity can anyone please brief it..
Hello All, When ServiceNow patches any instance, what all fields does it refer to before upgrading any functionality . fields etc?Do we have any technical article on what all it checks and best practices etc?
Can we convert a incident into sctask but not for all assignments groups only for 1 assignment group
what is the background script for print the active incidents associated to the closed problem and close those incidents?
Hello everyone!My client instance have a problem related to the display of catalog items on the Service Catalog portal.We have another portal for end users in which these offers are being presented correctly, however, on Self-Service - Service Catalo...
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