How can approve a Service Catalog Item request in SharePoint.

yzhang
Tera Contributor

Hi there,

We have a request that to put a ServiceNow approval task list (including Service Catalog Item request approvals and Change Request approvals) in a SharePoint online web site, so users can approve ServiceNow requests in SharePoint online, users will be also find other approval tasks in the same place. Is there a way to do that please? Thank you so much for your help in advance.

 

Best regards.

2 ACCEPTED SOLUTIONS

jaheerhattiwale
Mega Sage
Mega Sage

@yzhang You can use MS Flow to connect between ServiceNow and SharePoint. So that the data can be sent from/to SharePoint.

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Community Alums
Not applicable

Hi @yzhang ,

SharePoint is a Third party tool and to do anything, the tool needs to be connected to ServiceNow.

To talk between two platforms, you need to setup Integration.

Refer to this Article for Sharepoint Integration : https://www.servicenow.com/community/now-platform-articles/microsoft-sharepoint-to-servicenow-integr...

 

View solution in original post

4 REPLIES 4

Community Alums
Not applicable

Hi @yzhang ,

Do you have integration been setup with SharePoint?

Hi Sandeep,

Thanks for your reply. Does SharePoint integration help on the approval task please? It would be great if you can provide some more details about it. Thank you in advance.

 

Best regards. 

Community Alums
Not applicable

Hi @yzhang ,

SharePoint is a Third party tool and to do anything, the tool needs to be connected to ServiceNow.

To talk between two platforms, you need to setup Integration.

Refer to this Article for Sharepoint Integration : https://www.servicenow.com/community/now-platform-articles/microsoft-sharepoint-to-servicenow-integr...

 

jaheerhattiwale
Mega Sage
Mega Sage

@yzhang You can use MS Flow to connect between ServiceNow and SharePoint. So that the data can be sent from/to SharePoint.

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023