Hi,We have a request to add a group members to watchlist when it assign to a specific group. Able to fetch this data. But this is overriding the existing users of watchlist instead of appending to it.Table: incidentWhen: BeforeInsert:TrueUpdate:...
Hello, I am beginning to build the my first project that involves the Service Catalog sc_request and sc_request_item tables.I have noticed that in our instance, we don't have the baseline workflows "Service Catalog Request" or "Service Catalog Item R...
I don't know much about networking to decide on an ideal file retrieval method for a file type(CSV) data source. I will be receiving a feed file(csv) for daily department update, on a Linux server which is within the company's network. Which file r...
Hi,I am looking for some help with adding in a date range option in reports.I've had a request to add last 14 days into the above list but i don't seem to be able to find where this list of today, tomorrow, last week etc is defined. Does anyone has a...
Hi There,I have come across this old article from 2008 but after testing am unable to get it to work."I changed the module to be a type URL from Parameters, put in the URL and added '&showFilter=false' to the end of it. Then in the List Control Filte...
hi All,I have a question regarding ServiceNow - OKTA out of the box integration.I see that the fields from OKTA can be mapped to ServiceNow on a 1:1 basis and user provisioning is done. Question is how we transport the information on reference fields...
I have create a record producer for change_request.In this I am also creating change task for this change request.So here I want to display all the variables in the record producer in change task description field like " <variable name1 >: <variable ...
Hi everyone, i have created a OAuth registry and everything is working perfectly. When i hit "Get OAuth Token" my oauth flow is successfull and i am able to get the new window to login to my google account. I need the same related link to work in ot...
Hey!We have recently upgraded from Eureka Patch 11 to Fuji Patch 6 and have noticed a change in the format of the data that is exported into excel. I was able to find the following from the wiki "Date, Date-Time, and Time fields are all exported as t...
New ServiceNow user and testing out some SLA workflows with notifications.What I am finding is that the SLA task is assigned to the worker that is assigned to the incident. Is there a way to assign the SLA task to the assignment group field? Here...
Hi Team,Can any one let me know what is the best way to turn off probes and sensors for CMDB?Example JBOSS server
Using AT&T as the service provider, texts are sent to assignees as 1 (410) 000-001, then the next message is 1 (410) 000-002 etc. Assignees want to set a specific alert for that but is unable to do so because it is constantly changing to a different ...
HelloI have created 2 Standard Change Templates for testing and I want them gone. However, the option to delete them is grayed out in the list of actions. How do I delete them? Help!
Newbie trying to understand the nuance of maintenance Schedules and Change Requests.Version HelsinkiI have 2 maintenance Schedules:Global InfrastructureApplies to:cmdb_ciSchedule: saturday 01:00:00 - 04:00:00 repeating weeklyIP NetworkTZ US\PacApplie...
Hi Guys, I apologize if I've posted in the wrong place. I'm still getting used to the new forums. We'd like to handle two step check out at the item level, but it only looks like it's configurable at the order guide level. I realize there's a proper...
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