- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2018 04:17 AM
Good Day All,
I saw few articles/questions here in Community about how to apply User Criteria in an Order Guide. I didn't see any answer. I am going to try again, and hoping someone has figured out a solution.
Can I apply user criteria in an order guide?
Thank you in advance.
Jocelyn
Solved! Go to Solution.
- Labels:
-
Service Catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-08-2018 03:48 AM
Hi Ajay, I ended up creating async ajax call and a script include.
https://community.servicenow.com/community?id=community_question&sys_id=5ca60365db1cdbc01dcaf3231f96193c&view_source=searchResult
Thank you!
Regards,
Jocelyn

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2018 04:20 AM
What do you mean by User Criteria? Restricting access to the Order Guide or something else?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2018 02:53 AM
Yes Simon. If user is restricted to order an item, it should not show in the order guide, but it does.
Is there a way to apply the same restriction in the Order Guide?
Thank you!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2018 05:02 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2018 05:30 AM
Thanks Ajay!
I will try that and let you know.