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08-22-2018 06:25 AM
How can I autoclose problem after 5 days of resolution
Solved! Go to Solution.
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Problem Management
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08-22-2018 06:31 AM
I recommend setting a system property (my.problem.resolution.days) and using a scheduled job against it to query for active records that are resolved 5 or more days ago. If you want make this easier... Consider doing this without any script with a simple update set add-on that I made specifically for situations like this.
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06-23-2023 12:08 PM
Please fix this link
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03-14-2024 06:44 AM
Hello Chuck
Could you please me to get the script needs to be written in scheduled job ?
Thanks in advance
Nagurbee
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03-14-2024 06:47 AM
You can use flow designer for this, which will be easy and low code.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-14-2024 07:51 AM
Do we need to write any script in flow designer ?
Thanks in advance
Nagurbee
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03-14-2024 07:53 AM
No mate.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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