- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-16-2022 07:37 AM
I would like to have a major change/event and link this change to all other changes in order to get a group of changes.
This would provide a view of all changes included in an event.
Do you know how can we do that ?
Solved! Go to Solution.
- Labels:
-
Change Management

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-16-2022 07:42 AM
How about using Parent field on task table, which can be leveraged to establish Parent-child relationship.
So, you can map one change request as parent for several change requests.
Aman Kumar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-16-2022 07:40 AM
Hi,
Probably the following thread will provide some assistance.
https://community.servicenow.com/community?id=community_question&sys_id=21ee6b50db1e9c90f21f5583ca96194c
Hope this helps!
Tudor

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-16-2022 07:42 AM
How about using Parent field on task table, which can be leveraged to establish Parent-child relationship.
So, you can map one change request as parent for several change requests.
Aman Kumar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-17-2022 06:45 AM
I would create a Release record, and link all changes to the Release. That is the purpose (simplistically stated) of a Release record to bundle like changes.