How can I hide the author field from a knowledge article?

[Alan J_ Robinso]

I am trying to hide the 'Authored by.." information when users are viewing knowledge articles.  I have tried 3 solutions.

"Plan A": I commented out the necessary code within the "kb_view" UI page.

"Plan B": I set the "glide.knowman.search.show_author" system property to "false".

"Plan C": I applied a "read" ACL to the "Author" field of the knowledge article table.

None of these solutions has been successful.  I am looking for a "Plan D".  Please advise. Thank you!

Alan J. Robinson

Integrated Solutions Management

arobinson@ism4it.com

Dayton, Ohio (EST)

[Dante Marone]

I'm having the same problem after trying the same 3 solutions.  The most success I've had was adding an ACL. Applying an ACL prevents users from seeing the author information in the form and list but does not remove it from the kb_view page.