Hi, I want to display variables content into a notification Accessing variables doesn't work directly in notification HTML so i've created an email script I can display some variables (e.g. a date variable) but I can't get others like reference to s...
Hello, I am looking for the best way to scheduled jobs and creating tasks using templates. I need a template that I can assign to different accounts. I have been successful at creating the scheduled job, manually executing it and creating a task. I...
The requirement is to create the pop up dialog box with all the attachments that the HR case form has when ever the handover checkbox is checked. I have written the on change client script and called the script include using glide ajax. It is showing...
Hello Experts, I would like to know what all modules/tables the business_stakeholder can read in ITSM suite? Thanks, Rocky.
Hi, I have installed a plugin, and I forgot to check add demo data. Plugin is installed already. Will I be able to add demo data now? If so, how? Kindly help. Regards Suman P.
I need to verify "from address" in the email notification is correct without sending emails (Because it is a pre-prod instance and we don't want that email to go to client). Highlighted part is the from address.
Hi,I want clone out of box admin role and need to make some modifications to permissions of new role.Can anyone help.Thanks in advance!Regards,Abdul
We have requirement to change a field in a related table using dot walking. The line gs.info("Current Date lesser than grSME date"+current.scheduled_maintenance.asset.u_next_scheduled_maint_date); works fine and i could get a log statement. But th...
Hi Team. I have to hide particular related list when my affected user is "abel tuter" for that I have tried with UI policy and on-load client script even I have used on-change client script and converted into on-load client script. That all working ...
Hi team, in the workflow i need to check the catalog task state. the user is set to state 'delivered' in the catalog task , i want automatically update the catalog state as closed complete. i have tried with the run script in the workflow activity ...
HI All , I need to add box showing related KB article under related records Need to add a box in which KBs can be searched and added by service desk similar to other boxes like Change and Problem as in screen shot thanks
Hiya, I am interested in building knowledge on servicenow product, however I am finding it difficult to secure a simulator instance. There is one in ServiceNow Fundamentals course, but it is aking for Pay and Begin, I am keen to start with a free ins...
Hi Folks, I'm building a flow for a catalog item and looking to append to the short description of the catalog task that is being created based on the type request submitted. I have a few 'IF' steps in the flow to append '- Data', '- Voice', '- Equ...
Hello, Was wondering if some one could help me with retrieving a list of sub-categories based on their dependent value. Basically I have a catalog item where you pick a category and I want the sub-category list to only show those associated with th...
We are looking into possibility for our service catalog ( on Service portal) to be integrated for PunchOut. Actually supplier integration for Servicenow.Though I have seen very few threads here in the community for Servicenow integration for procur...