End date and start date
How do I make sure that the start date can be before or after the end date. Also the End date can be before or after the start date on a form?
Forum Posts
Assistance on scripting for count distinct in Performance Analytics Indicator
Hello, I need assistance in distributing data showed on P.A analytic hub based on created date. Each day we have different numbers of record created and I want the data to populating base on that. The data is only populating the total number of recor...
ATF step Submit Record Producer (SP) failing after upgraded to Rome
ATF step Submit Record Producer (SP) used to Submit the Record Producer and confirm submission to server is failing after upgraded to Rome. changed the time to 30S just as workaround on this step still step is failing. Any one seen this issue and fix...
Resolved! How to add an asset in asset table using workflow task ?
Hi , My requirement is once order the laptop using Service catalog . Once Laptop has been received then one of the teams has to respond to the task . Then the Laptop details like serial no . model all will be added to Assets table and assigned to th...
How to change variable background color
I am using service portal to request adding business application record. After I request, it will send the record to approver and the record include variables in service catalog.I would like to change the background of these variables if the value in...
Unauthorized change is not working as expected
Hi Team, I'm trying to implement Unauthorized change in my dev instance. I have configured the unauthorized property with required conditions and trying to test but the unauthorized change is not getting created. I have tested the following:1. Crea...
Resolved! How to stop being redirected to the native platform, when trying to showcase the Problem Management Lifecycle in the Service Operations Workspace?
I am trying to showcase Problem Management in the Service Operations Workspace. However, when I create the problem, select save and then press 'Continue with Problem', It redirects me to the Native platform/Next Experience Unified Navigation? I just ...
Resolved! Copy the Variable and it's values into the Worknotes of an Incident- Record Producer
I created a record producer, and that's referring to the Incident table. I was able to set the category, subcategory, and assignment group of an incident. However, I need help to copy the variables and their values into the worknotes of an incident. ...
Resolved! How to link tickets on forms
I have built a catalog item that has within the Flow the action to create a Standard Change. While everything is working as designed, we want the ability to show the Change Request ticket in the Related Lists on the RITM or Request form and the oppos...
Resolved! Condition in Flow Designer to see if a list collector contains a value
What is the best way to use a condition in Flow Designer to see if a list collector field contains a value? In my use case, I am trying to see if a certain Type is set on a Group record. When the Flow executes, it keeps returning false even though t...
Resolved! Actions Menu not showing
Hello I'm trying to update multiple incidents using the "Actions menu", however I can't seem to find it. Is there any way to add the actions menu? This is a new zboot OOTB instance on San Diego. ThanksMatt
Duplicate mails are getting generated
Hi, Whenever the enhancement record is created and assigned to group mail need to be triggered which is working fine but suddenly 2 same mails are getting send to the recipients and i have checked the message id in the header part of the 2 same mails...
