How can i send 1to 1 message to teams using ServiceNow and create meeting or chat.

[Kachu]

I have installed Microsoft teams spoke and graph spoke. I have also installed webbook  to send incident updates( which it works no problem)but it is failing to create meeting on the teams. and i am unable to send the messages directly to the user.  

in below image what should i use  for user ids/principal names  ?

[Saurabh Gupta]

Hi,
Follow the below link to create custom action for sending the chat to individual user.

Send chatMessage in a channel or a chat - Microsoft Graph v1.0 | Microsoft Learn

[Kachu]

Do you have any example setup that is implemented in ServiceNow to send message directly to the user?