How can I show some extended table fields in the "Available" side of the slush bucket in Personalize List?

robin_hyatt
Kilo Contributor

How can I show some extended table fields in the "Available" side of the slush bucket in Personalize List? I can Configure > List Layout and add them and they then show up for users in Personalize List on the "Selected" side of the slush bucket. If the user Personalizes their list and de-selects \ moves them from the selected side, then goes out and back into the Personalize List, they don't see them on the "Available" side of the slush bucket. They have to use the Personalize List option to "Reset to column defaults" in order for the fields to show up on the "Selected" side of the slush bucket. Is there a way for users to see these extended table fields on the "Available" side of their slush bucket?

3 REPLIES 3

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Robin,



The short answer is No. They can only use the personalize list option to "Reset to column defaults".


Please let me know if you have any questions.


Harsh Vardhan
Giga Patron

Hi Robin,



once you select the field from available to selected , then field will be visible in selected slush bucket. it will not present in selected.


changing from list layout will be available for globally but if you change from personalize list from list then it will change for that user only.



let me know if you have any further question.


cspra
Giga Expert

Hello Gurus,

Do you have any work around for this issue?

Thanks