When I add a 'Requested for' variable to a form so that multiple 'requested for' users can be added to a single request (with separate RITMs for each requested for user), I receive the error below:'Item is unavailable for this user'I see this error o...
What is the purpose of having a paperclip to make attachments in templates when it does not work in the desired way. If I add an attachment to a template I expect that attachment to be visible every time someone uses the template. Using javascript is...
Hello All, I have created the 'guest_user' custom table so, now i have to create the catalog as 'Edit the existing user' and in that logged in user or requester can able to edit the 'extend end date' and 'Edit user' options we have to give.If the re...
Hello Team, how we can fetch/map disk partitions data from single record( from staging table) to ServiceNow CMDB data (Storage devices) relationship table of a Configuration Item ?? This is how record has data of C , D , E drive data in one record(Pl...
We create Demand [dmn_demand] record, then create enhancement [rm_enhancement] record from the demand record. the demand state changes to Approved once enhancement is created.My request is when we close enhancement record, update the demand state to ...
 Hello,Any idea how can we map Excel sheet field to Multi-row Variable set in catalog item before Submitting the request? Thanks in advance.
Hi All, I have a requirement , i want default catalog items is in Popular item widget in service portal . Please help me on this. Thanks,Suresh Makala.
Hi Community, When a knowledge article is created and before publishing it, users adds affected cis under related list post publishing it, it will trigger an email for ka is published. I want to CC affected cis records managed by and portfolio group ...
Hello,Does anyone know how I would go about creating an email notification so when the record closes, it attaches a PDF of that record in the email? Thanks in advance!
Hey! A customer of mine wants to have two (or more) changes linked to each other.They would like to have this connection to make visible in eacht ticket, if their are any other changes to have an eye on or to communicate with these.I know we can use ...
we SNOW have integrated with third party.my third party with give the schedule dates in the payloads Example payload that we receive from third party:{"Name":"schedule_on_every_friday","type":"weekly","startdate":"28/03/2024 02:00:00", // this is t...
Hi All,I have 2 checkboxes on a form and there are 2 onchange client scripts on each of them. Whenever I tried to make update it, I am getting below erroronChange script error: RangeError: Maximum call stack size exceeded function () { [native code] ...
this is for a catalogue item that has MRVS. we are processing approvals through a workflow and we are using a switch condition to extract the MRVS values. based on the selection i the variable, the approvals should trigger. but it is not working and...
Hello All, We conducted an integration with an external website where users fill out a form. When a user submits the form, an incident is created in SN. During the form submission, the user attaches a file, which is then sent to ServiceNow and attach...
Hello guys, I need you help with Workspace configuration and interaction. When an agent works on an interaction, he has the possibility to create a request. If user clicks on "Create a request", agent is redirected to Service Catalog page (see attach...
