How to Auto Populate email id of user in email field whose name is specified in Requested For field of a Request form.
How to Auto Populate email id of user in email field whose name is specified in Requested For field of a Request form.
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Resolved! Regex expression on currency in catalog item
Hi all, Can anyone help with the regular expression for the variable in catalog item. The format should starts with '$0.00'. means it should start with $ and numerical values.00 examples are $118.09,$6.08,$3456.52,$12344.17 Thanks
Create flow designer for multiple tasks in service catalog
I have task to create flow designer for a service catalog. Where a Ritm and two task tickets need to be created. There is no need of approval steps. Would like to know if any further stages need to be added to have proper flow. 1. In trigger added...
Resolved! Save a Service Catalog Request as Draft
I'm working with a client on requirements for what will be a very complex service catalog request. The request form will have a number of mandatory fields. Unfortunately, the person submitting the request may not know all of the required information ...
Resolved! how to use gel in servicenow
Hi all, I wanted to know how to make use of gel in servicenow. Some of the lines I have come across: 1.com = gel("activity-stream-comments-textarea"); if (com) com.focus(); return; 2. gel('sysparm_item_guid').value so I wanted to know what are th...
Add Knowledge language facet widget to kb_search page.
Hi All, I am looking out for ways to add the Knowledge Language Facet widget to appear in kb_search page along with other filter facets like Author, category, Last Modified and View Count. It will be really helpful if anyone can guide me on how to d...
Resolved! Bulk Upload in Staging Table Though Scripted RestApi
Hi Folks, I have requirement in which Bulk Upload is require through External source in CMDB , I have created a Import Set Table and now i need whenever External source hit the ServiceNow API the whole data is dumping in staging table and after that ...
SMS gateway with Servicenow
Can anyone guide me on the right direction to get SMS working.We are trying to integrate third party SMS gateway into our Servicenow instance to generate OTP and send it to the users. I have received the SMS API and Userid and password and also i hav...
Resolved! Staleness on CMDB Dashboard
Hello I am not sure why staleness on CMDB Dashboard is showing 100%. I have discovery running on daily basis.Please advise, where do I need to make changes?Thanks,Rajan Mehta
I want my business rule to run when I click on a particular UI action.
I have a business rule, which must only run when I select "Complete" UI action. How can I make it happen?
Resolved! current Assignment group members
I have requirement 'Current Assignment group members, plus problem management team and Submitter should be able to cancel problem. User other than those should not be able to cancel the ticket. I have implemented for submitter and Problem Management ...
How to get contains search without using * in service portal
Hi All, I have reference field on portal. On searching, i want the search to be like a contains search but i do not want to use * for the search, i changed the glide.ui.ref_ac.startswith to false. But it is not working, i tried glide.ui.goto_use_cont...
Hide Choice option of multiple choice variable in service catalog
Hi, I have to hide choice option from multiple choice variable in catalog item but my code is not working,here is my code : function onLoad() { g_form.removeOption('Select Type of request','disable_account'); }
Bold text in incident work note
How can i make comment enter by user in incident form bold in work note section?
