How can I use Announcement Widget to display outages?

Devi12
Giga Guru

‎01-10-2022 09:22 PM

Hi Community,

There is a requirement to display the outages as announcements in service portal banner.

How can I display the outages as announcement in portal?

 

TIA.

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Devi12
Giga Guru
In response to Saurav11

‎01-11-2022 02:34 AM

Below are the created outages.

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Saurav11
Kilo Patron
Kilo Patron
In response to Devi12

‎01-11-2022 03:22 AM

On the Outage table however you can see only 1 record right not sure why it is showinh 2 in the related list.

Can you please check it on a different incident.

Thanks.

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Devi12
Giga Guru
In response to Saurav11

‎01-11-2022 03:25 AM

ok

 

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Devi12
Giga Guru
In response to Saurav11

‎01-11-2022 03:27 AM

For the other incident also it is creating 2 outages.

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Saurav11
Kilo Patron
Kilo Patron
In response to Devi12

‎01-11-2022 03:33 AM

Hello Devi,

Please check here i theta is also the case for you?

https://community.servicenow.com/community?id=community_question&sys_id=1691bb07dbb498904819fb2439961936

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