How can I view open tasks/CR's for CI's listed on the Affected CI's tab similar to how I view open tasks/CR's for the primary CI?

[Roy Barron]

Version = Geneva

When you create a Change Request and add a value into the Configuration Item field (primary field), you can click on the open tasks icon next to the CI name to see open tasks/CR's for that CI.   However, when you add additional CI's on the Affected CI's tab there is no similar functionality to view open tasks/CR's for the additional CI's.   My developer says the Affected CI's is a list and therefore cannot have a similar icon displayed next to each CI that allows you to view open tasks/CR's.   How would you suggest this be solved?

[kristenankeny]

You could try making a list context menu UI action that pops up a custom UI page to show the list you want. I haven't done something like this, but I imagine it could be done. This would require people to right click on the line item in the list, select the action, and then the UI page could pop up. It might not function exactly the same, but it could get you close to what you're looking for.

[Roy Barron]

Thanks, that is a possible workaround.   I just want to first check if there is something I'm missing that comes out of the box.   Do other ServiceNow Change module users have this same need to view open tasks/CR's for all the CI's in a change request?   If so, how do you do it?