how can we find incident numbers assigned to a change request number?

himangi1
Kilo Contributor

I need to make a report which contains all the incidents assigned to that change request.

What filters and which table i need to select in order to find that,please suggest me as i am not finding the number of incidents?

13 REPLIES 13

himangi1
Kilo Contributor

Hi Anurag,



After adding the filter change_request is not empty i found the following report with no records:-


find_real_file.png


Regards,


Himangi gautam


That means that none of the incident records are referenced to a Change request. Try creating some dummy incidents associated to a change request then you can see the incidents in the report. The report is working fine


Thanks,


Nitin.


PS: Hit like, Helpful or Correct depending on the impact of the response


add some correct data in the system.


-Anurag

Harsh Vardhan
Giga Patron

change request.png