I created a notification on incident_sla db view to notify the assignee and assignment group manager when incident reaches 75% and state is not one of 'Resolved' or 'closed' these are the conditions Send when: Event fired Event name: sla.warning.parm...
6 Quick Tips to Access Data Faster in ServiceNow 1. View All Tables sys_db_object_list.doLists all tables in the instance.Use filters like nameSTARTSWITHcmdb_ci for out of the box tables.Use filters like nameSTARTSWITHu_ for custom tables 2. Explore ...
Hi all. I'm wondering how a Catalog Item could be implemented so that after filling the form and clicking submit, the user is presented with a page containing some data or information related to the information they provided via the form. Any ideas h...
What is the difference between Date and time and calendar date and time in form design
I need help for creating query Business rule, as I'm having requirement to restrict 4 table's based on one table in ServiceNow. Below I have structed the thing how it needs to restrict. Based on Business application table fields all other table needs...
Hi all, I'm currently reviewing the out-of-the-box behavior of the Script Include EmailNotificationRedirectionSNC in relation to the sow_email_notification_redirect system property. According to the documentation, enabling this property should red...
What is coalesce checkbox and How it execute? Please do let me know.Thank you!
Dear All,We have a knowledge article with an attachment that needs to be previewed, but the preview isn’t working. We checked in the portal and in kb_view format. We can view the attachment from the attachment view options, but we cannot access the a...
Hi,In Snow ATF i want to create a Test template for the mentioned 4 ATF test steps.Is it possible please help me out the navigation steps for this. Thanks
Hi guys, how do I create additional Organizational Unit in ServiceNow that will be visible in Incident and Problem management?
Hi,How to remove spaces between smiley images in survey form.Can anyone please help on this, It will be useful.Thanks!
Hello Experts, I'm trying to add one person to some group but when I check next day that person is not showing up in the group members. As part of troubleshooting I've checked the deleted records and found that it is updated by system. I've checked a...
Hi team,I need to show attachments with link at top of RITM.please help me here.
Hi All,can we give Knowledge articles access to public users to access without login to ServiceNow. Do we need to make widgets and pages public? Is this possible? Thanks!
I want to create a category and subcategory type variables for an catalog item. Where both are select boxes, based on catalogry, options of subcategories are shown. I want to know the best way to make this solution robust and scalable.
