How can we move flow designer from one domain to another domain

Renjisha
Tera Contributor

How can we move floe designer to one domain to another domain

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

why to move it from one domain to another?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I can explain.

I have an Order Guide (and few catalog items) in flow in Client domain only - developed specifically for this client. Now I need to share this catalog item to Users who in Global domain (our MSP team who helps to handle tickets in client domain, basically handles escalations. And now this group need to be able to convert their incidents to their Requests (to this order guide). What I did - moved Order Guide and his catalog items to global domain (restricted by category company = this client OR MSP - to prevent showing it to all users). My order guide throwing an error that it can't read anything flow field Flow (because users in Global can't see processes in child domains) until I remove this flow and save the catalog item.

I also tried to change domain of this flow in sys_hub_flow table, however this didn't help, because looks like a lot of other flow dependencies needs to be moved. So do we have schema which we can follow and change domains?

Jerick I
Kilo Sage
Kilo Sage

@Ankur Bawiskar 

 

The only way to fix this is to choose the domain you want to use and then trigger the create a copy of the flow designer on that domain. For subflow or action all you have to do is alter the domain field, and it will work.

 

I hope this helps.
Please mark the response as helpful if this helps and Accept if this solves your issue.
Regards,
Jeff