How can we trigger an line manager Approval Reminder to Requested for-- Manager in Workflow

mastan babu ko1
Tera Contributor

How to trigger an reminder email for 3 days in workflow based on sysapproval_approver table. By using created filed in approval table. If approval record was created in approval table after 3 days we need to trigger an Email as a Reminder. I have created the flow designer which runs daily to check the records created in sysapproval table.

 

I have given the filter in flow as---created --relative--before--3days ago. And added the specific catalog item And req type is manager.

 

But the Issue here is flow was not taking the current record that matches to criteria, it taking more than the 1 records sysids.

 

Can someone suggest the way to achieve the same please?

1 REPLY 1

Mark Manders
Mega Patron

Create the flow on creation of the approval record, where the approver is the line manager.

Then just put a wait condition of 3 days in there, check if the record is still on requested and send the reminder.


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Mark