how do I add a form to my update set

Raju Singh1 · ‎08-10-2017

how do I add a form to my update set?

I want to transfer my customized form to my test environment. but I do not get option to add this form to my update set. Please let me know how shall I transfer this form.

abhishekdash · ‎08-10-2017

Hello Raju,

I believe I understand what you are looking for.

See if following below steps helps:

a) Create the update set

b) Make any one change on the form that you want to move. Like, in below I removed and added company field from incident form:

c) You will see that the entire section will be captured in the update set: (In case your form has multiple form section, make single changes in each section to capture all the fields on the form)

d) On the Target instance, I removed all the form field from the incident table:

e) Then Committed the update set on the target instance:

f) All the fields are back on the form on the incident table:

Any one change on the form captures the entire section in update set.

Hope this is what you are looking for.

Thanks,

Abhishek

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View solution in original post

harishdasari · ‎08-10-2017

Hi Raju,

Check the Default update set, you will find your customization there.

Can I know what customization you have made and on which form ?

Thanks

rajmasurkar · ‎08-10-2017

Hi,

You need to select the Update set in which you want to capture the customizations in the update set picker.

Thenyou can do all required customizations. Those will be captured in the selected update set. Once you complete the customizations, you can change the update set to 'Complete' and you can move this update set the another instance. After commiting this update set in another instance, you can view the changes in the second instance.

Raj

Karthik Reddy T · ‎08-10-2017

Hello Raju,

By default the customization are saved in the default update set.

Create new custom update sets and move the customization from default to the required update set.

Please follow the above procedure.

Let me know if you need any other information related to this.

Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.

Raju Singh1 · ‎08-10-2017

That is fine that my customizations will be captured in the update set, but what if wish to just move any form from one instance to another. Doesn't it give me option to add that form in an update set.?