SNOW admin responsibility

[Abhishek SNOW]

Hi All,

Can you help me to get the topics in general for snow admin.

"What all details should be included in a Standard Operating Procedure document if SNOW support work needs to be handed over to client"

Regards,

Abhishek

[Neeraj Sharma10]

Hi Abhishesk,

Procedure document may vary from client to client that depends what all module client is using. (i.e incident, change etc)

Topics in general for snow user:- you will find the link helpful

Administrator's day-to-day activities

Thanks

Neeraj

[Abhishek SNOW]

Thanks Neera

Regards,

Abhishek Anand

[Karthik Reddy T · Accepted solution]

Hello Abhishek,

If this thread answered mark as answered. That will remove from the unanswered list and reference to others in the future.

How To Mark Answers Correct From Community Inbox

[Karthik Reddy T]

Hello Abhishek,

Refer   the below links may helpful to you.

http://wiki.servicenow.com/index.php?title=Administer_ServiceNow#gsc.tab=0

Administrator's day-to-day activities

Admin vs. Developer

ServiceNow "Admin" Role, who should have it?