Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

SNOW admin responsibility

Abhishek SNOW
Kilo Contributor

Hi All,

Can you help me to get the topics in general for snow admin.

"What all details should be included in a Standard Operating Procedure document if SNOW support work needs to be handed over to client"

Regards,

Abhishek

1 ACCEPTED SOLUTION

Not applicable

Hello Abhishek,



If this thread answered mark as answered. That will remove from the unanswered list and reference to others in the future.



How To Mark Answers Correct From Community Inbox


View solution in original post

5 REPLIES 5

Neeraj Sharma10
Kilo Sage

Hi Abhishesk,



Procedure document may vary from client to client that depends what all module client is using. (i.e incident, change etc)


Topics in general for snow user:- you will find the link helpful


Administrator's day-to-day activities



Thanks


Neeraj


Thanks Neera



Regards,


Abhishek Anand


Not applicable

Hello Abhishek,



If this thread answered mark as answered. That will remove from the unanswered list and reference to others in the future.



How To Mark Answers Correct From Community Inbox