How do I change the Virtual Agent icon

[carlav]

Where do I change the 'now' icon next to the chat in the screen shot below to our company logo?

[Muhammad Khan]

Hi carlav,

You may find this helpful.

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/administer/conversational...

[Muhammad Khan]

For better understanding of parts/components, see the image below.

[Sagar Pagar · Accepted solution]

Hi,

Take a look at old thread -  Virtual Agent profile icon not showing

Thanks,

Sagar Pagar