how do I rename a standard change template

Ken15
Kilo Explorer

We just went live this weekend with Service Now Istanbul (patch 6).     This seems like a basic question, but I can't seem to find the answer in the Wiki or Docs, or searching this forum.     How do I rename a standard change template?   I see how to modify it, and I can change all the values.     But when I try and change the name while modifying it looses its connection if you will, to the current template I have up and trying to modify.  

1 ACCEPTED SOLUTION

garethprice
Kilo Expert

click modify on the template.


insert a short description for the modification


click on request approval


on the approval page, you can amend the template name field shown below


find_real_file.png


change the name, click save and then approve the amendment


View solution in original post

8 REPLIES 8

garethprice
Kilo Expert

click modify on the template.


insert a short description for the modification


click on request approval


on the approval page, you can amend the template name field shown below


find_real_file.png


change the name, click save and then approve the amendment


Ken15
Kilo Explorer

Gareth, thank you.   That is what I was looking for!


You're welcome


jkc
Giga Expert

Is it possible to do a translation (localization) of the template name?

Say I need a template called "Order this stuff" and I need it to change name depending on the users language.