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‎06-29-2017 10:51 AM
We just went live this weekend with Service Now Istanbul (patch 6). This seems like a basic question, but I can't seem to find the answer in the Wiki or Docs, or searching this forum. How do I rename a standard change template? I see how to modify it, and I can change all the values. But when I try and change the name while modifying it looses its connection if you will, to the current template I have up and trying to modify.
Solved! Go to Solution.
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‎11-20-2017 05:28 AM
click modify on the template.
insert a short description for the modification
click on request approval
on the approval page, you can amend the template name field shown below
change the name, click save and then approve the amendment
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‎11-20-2017 05:28 AM
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‎11-20-2017 05:57 AM
Gareth, thank you. That is what I was looking for!
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‎11-20-2017 11:07 AM
You're welcome
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‎03-05-2018 03:16 AM
Is it possible to do a translation (localization) of the template name?
Say I need a template called "Order this stuff" and I need it to change name depending on the users language.