I'm an end user, I'm not looking for a scripting answer. I want to search for an existing task or incident containing exactly "g_law" and SNOW is returning thousands of hits where the result should be in the range of 0 - 10.
I apologise for replying late. I have been through the link that you mentioned above and yes even I found the issues with the searching of the special characters that are not dealt yet. But still the search should go on. Let's explore more about this.
