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How do you handle mobile devices in asset management?

HugoFirst
Kilo Sage

My Service Desk manager needs to track mobile devices in the asset management app.   So I need to add a new category of "mobile device".

So far so good.   There is an issue however, because the category needs to be associated with a CMDB table, and I'm not entirely comfortable with the choices available.

And while I could create a new table to extend an existing table, I still need to decide which table to extend.

I have seen the article at this link: Re: CMDB, Mobile, Plotter, Monitor, Scanner

It recommends the use of the cmdb_ci_comm table.   While this table will certainly fill my immediate needs, I'm nor sure it's the best fit for my situation in the longer term.

I'm looking at the cmdb_ci_computer table because it tracks more information about the device than cmdb_ci_comm.

So I'd like to hear how other people are doing this and what worked well.

15 REPLIES 15

renukesh
Tera Contributor

Hi,



There is no such separate table available OOTB in asset for mobile devices. What i have done in past is extend the alm_hardware table and create custom table for assets.


CI to asset mapping to be done from cmdb_ci_comm table to custom table created under Hardware.