How do you hide a section in a catalogue item (via catalog client script)

stevemac · ‎06-01-2017

Geneva Patch 6. Using item designer with catalog client scripts

Have a catalog item consisting of 2 sections. Need to hide one of the sections. It is labelled 'Deploy and Recovery'

I have tried using the following in a catalogue client script.

g_form.setSectionDisplay("deploy_andrecovery", false);

This causes the catalog client script to not execute. Commenting it out ensure the script executes correctly

In the interim I am hiding all the variables in the section. The problem with this is that it leaves the section label (Deploy and Recovery) visible on the form.

I do not have much experience in debugging client scripts & until now how not done much work with catalog client scripts.

Appreciate if anyone can confirm that g_form.setSectionDisplay works in a catalog client script and any recommendations on how to hide a section on a catalog item

thanks,

Steve

Kalaiarasan Pus · ‎06-01-2017

Sections and containers are different. The form tabs that you see on a table (incident.change,etc) are sections. The section like partition that you see on a service catalog is either a container, variable set or a label type field. Verify what is the type of field by right clicking and opening it's definition.

You should be able to hide them using g_form.setDisplay('name',false);

View solution in original post

nthumma · ‎06-01-2017

can you try like below an '_' was missing.

g_form.setSectionDisplay("deploy_and_recovery", false);

below link might be helpful

https://www.servicenowguru.com/scripting/client-scripts-scripting/showhide-form-section/

p.s : I am not exactly sure if hiding sections work in the service catalog.

Shishir Srivast · ‎06-01-2017

Hi Nish,

I don't think naming convension of section is wrong,

setSectionDisplay

boolean setSectionDisplay(sectionName, display)

Parameters:

sectionName - name of the section to be shown or hidden. The section name is lower case with an underscore replacing the first space in the name, and with the remaining spaces being removed, for example "Section Four is Here" becomes "section_fourishere". Other non-alphanumeric characters, such as ampersand (&), are removed. Section names can be found by using the getSectionNames method.

display - set true to show, false to hide.

Returns:

Boolean - true if successful.

Pradeep Sharma · ‎06-01-2017

Hello Stephen,

It works. Just tested on my G instance. Please refer below blog on how to debug client-side Erros.

Using Chrome to Debug Client Side Errors

stevemac · ‎06-01-2017

thanks

So added some alert statements into the catalog client script

It appears that the reason it is failing is there are no sections

var sections = g_form.getSections();

alert(sections.length);

sections.length is returning 0

this is on an onLoad catalog client script.

Will test with client script on a form with sections