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Create UI action Button in Change Request for KB Article template

Hi Everyone, We have a requirement for Change Request table.Whenever user is clicking on UI action button to create Article, it should Redirect to template selector page. and once user click on the appropriate template, Source task should automatical...

Community Alums by Community Alums  
  • 1034 Views
  • 2 replies
  • 0 helpfuls

4 days prior to Last day worked date field

Hi Community,Good Day ! I have to trigger notification based on the condition "4 days prior to Last day worked date field" . I tried multiple things in condition builder but nothing is working fine. It returning unexpected records.Please guide me how...

TejashviT by Tera Contributor
  • 2257 Views
  • 7 replies
  • 0 helpfuls

making document id type of field auto populated

Hello everyone, I have a question regarding field auto-population in ServiceNow. I'm working with the task_time_worked table and looking to implement the following behavior:Goal: Auto-populate a "Document ID"-type of field when creating a new record....

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Community Alums by Community Alums  
  • 982 Views
  • 1 replies
  • 0 helpfuls

Resolved! @@snc_write_audit@@

Our instance overnight has suddenly gained 16,000+ acl's all with the updated by as "@@snc_write_audit@@"Any ideas what might of caused this or how we can reverse it? 

Resolved! P1

Hi Team, Please let me know what are all the questions have to raise in the initial phase of Priority 1 call to share the update to the larger grp? Thanks,Saranya

saranya3d by Giga Contributor
  • 962 Views
  • 1 replies
  • 0 helpfuls

RITM Variables on Approval Page

Hello Everyone, Just wanted to ask, can we add RITM variables here on the approval form itself? Instead of clicking on the information popup?  

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Burhan Shah by Tera Contributor
  • 1565 Views
  • 11 replies
  • 0 helpfuls