How to Set Date after 3 Business days
How to Set Date after 3 Business days - For Example Today is Thursday user should not be able to choose Friday, Saturday, Sunday, Monday and Tuesday. Its should exclude saturday and sunday while checking 3 days
Forum Posts
Resolved! ServiceNow List Collector sysID to displayName on catalog task
I have a catalog item that contains a list collector that i will use to populate the description field of a catalog task. When i use this variable, the sysID of the server selected is populated instead of the displayName If i try to drill down i...
Resolved! How to enable a custom field to be available in reporting as a Group by
Hi, I am wondering if anything special is needed to enable a custom field to be available as a Group by in reporting. I created 2 custom fields on the Incident table. 1 that concatenates the Category and Subcategory and another that concatenates 2 o...
SCENARIO BASED INTERVIEW QUESTIONS
/*Req 1:- Write a script to add "Test" in short description before on last 10 updated incident?*/var grinc = new GlideRecord('incident');grinc.addQuery('active',true);grinc.setLimit(10);grinc.orderByDesc('sys_updated_on');grinc.query();while(grinc.ne...
onsubmit glide ajax issue
Can someone help me understand why this code is not working? I'm trying to use GlideAjax in an onSubmit client scriptThis is not a real requirement—I just want to learn because I was asked this in an interview last time.Also, if this question comes u...
Resolved! How to get sys_id of currently logged in user in scripts-background?
How to get sys_id of currently logged in user in scripts-background?
"Attached Knowledge " tab
In incident form i am able to add the Attached knowledge tab in related list, but After that is not visible , please help me on this how to resolve it.
Service catalog variable
Creating a variable without a name, where only the text box should visible (Label should not be seen in form)
Service Portal AI search
Hello everyone, I have a custom portal enabled which is my default landing page.I have enabled the AI search and configured the ai search. On any keyword search and clicked on search button it takes to another page to display the results where i ...
How to check data of microsoft account imported in service now instance by using intune intgration
Hello Community! I have configured the connection with microsoft account by using intune integration.How to import data in service now.where I need to check data? Please help!
Resolved! I want to convert Select box into List collector. Those choices are new. How should I do?
Good morning.I have a Catalog Form on which, for a question, we have choices (Select box type). But user wants to select multiple choices. How can we do this? I know, one method is, we can go with check-boxes. But how can we go with List collector? S...
standard change proposal - change request values
Hi Team! in our standard change proposal "propose a new standard change" we have assignment group mandatory under the "change request values", i know change request values can be edited in the "standard change administration" module but im looking fo...
Resolved! How to prevent adding duplicates in list collector
Hi,A list collector field is added to Parent and child tickets.Related tickets from multiple sub tasks are getting added to parent. When two or more sub tasks having same related ticket it is getting duplicated and adding multiple times in parent rel...
Change request values - Standard Change - Propose a new Standard Change Template
Hi All,In Propose a new standard change template, there is a variable - Change Request Values.I do not want all fields to be shown, only few fields should be shown.Let me know how to achieve this.
Requestor comments are not seen by agent
Hi experts,we are seeing an issue, when the requestor post some comments on the case, the agent who is working on it is unable to see. How can we fix this issue? TIA
