How do you show Co-Assigned Tasks in the Visual Task Board (VTB) under the co-assignee's Lane?

ESanchez013
Tera Expert

Hello, SNOW community,

Forgive me if this is in the wrong forum.

I'm trying to use the visual task board to assign tasks to users. Noticed there is an "Additional" section, where I presume a set of users can share responsibility, but still have one "main" (Primary) responsible party.
However, under the lane of the person listed as an Additional Assignee, the task isn't there.

Is there a way, to cause it to show up under a co-assignee's Lane, or even branch off a new VTB that shows only co-assigned tasks?

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5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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