Resolved! Variable should visible to only one assignment group on SCTASK
Hi Team, I want to make variable visible only for one assignment group on SCtask. Please help. Regards, Ash
Forum Posts
Resolved! Location based incident filtering in list view
Hi All, I want to do something in my PDI where I have to filter out only the incidents in a list view for a logged in user which are belonging to the users location. Could you please help me on the same.
Create Outage in Change Management
Hi All,I am using create outage functionality in Change Management. However my requirement is that it should be enabled only at Implement Phase.Please suggest solution.Thanks in advance.Punit Chourey
Duplicate incidents with the same numbers are generating
HI All,Duplicate incidents with the same numbers are generating with the different sys id.Seems thsi issue when users are sending mails with the attachment and attaching the images.How to avoid this. Please suggest?
How to remove extra space between two line in email
Hi Team, I have created email client template and have used Contain type HTML, I am getting mail like this How can we remove those white extra space between two line ..? Please guide me here
Resolved! Changing the color of variable label to red
How do I change the color of a variable Label name to red on the portal?
Checklist's in Agent Workspace Task
Hello, I just learned that the Checklist Formatter does not show on the task in Agent Workspace. Here is ServiceNow's response: Details. The 'Checklist' is not showing on Agent Workspace view is because the 'checklist' is a UI-Macro and Agent Work...
Resolved! Global Search functionality not working properly when searching on CSM Portal
Global Search functionality not working properly when searching on CSM Portal. When searching for cases related to "unable" and "mobiliti" in Global search on Home page of CSM Portal, no cases are returned on CSM Portal but when searched for in their...
Resolved! Need to visible only managers in reference field on incident table.
Hello Developers! I am trying to get only managers in reference field on incident table. I have tried with manager is not empty condition in reference qualifier, it shows users those have managers. But I need to get only managers in field. Please any...
On invoking Standard Change Template through run script, CR created is not getting set as "Standard" rather as "Normal"
Hey there, I tried creating a Standard Change Request by Creating a Run script in Workflow and invoking Standard Change template. The CR is getting created with the defined values of the Template, however the type is getting set as Normal rather than...
Update the RITM ticket with the help of Inbound email
Hi All, I'm trying to update the RITM ticket with the help of Email. The OOB functionality is having the script and I enabled and tested with dummy email. But its not working. The following code is present to achieve this. I tested the email logs - I...
How Add tables with rows and columns in the catalog item
How Add tables with rows and columns in the catalog item.I am having catalog item as shown in below image.By the click of an add button want to add rows and columns.
Notification via a phone call?
Currently, we send notifications out via SMS,email, voice mail. Is there anyway with ServiceNow to send a notification via a phone call? (phone rings)
Resolved! Issue with view option in attachment
I had an issue with xlsx and doc files while clicking on view, Instead of viewing it is downloading file directly into system. But for PDF and PNG files it was viewing instead of downloading Is there any solution to view it instead of downloading XLS...
Resolved! Regex expression to check comma separated string
Hi All, I need to validate a single line text field with only comma separated values. Case 1 : With one input it should return true, example: Abel Case 2 : With multiple input it should return true, example: Abel tuter, Sys Admin Case 3: Any special ...
