How does a custom request table create a task on a custom task table

Blaze2
Kilo Guru

First time creating a table where a request will come from and a subsequent task.

Normally it is just the table for the application I am creating for, so please forgive me for my ignorance.

Here is the scenario.

I created two tables

u_blaze_requests

u_blaze_tasks

I have numbered them BR and BT respectively.

How would I get a Request created from "BR" to create an "BT".
I am playing around in my personal instance and for the life of me can't understand the logic.

All I am able to accomplish is creating the BR and then it creates an RITM.

Any Help Would Be Appreciated

1 ACCEPTED SOLUTION

Blaze2
Kilo Guru

I ended up killing the table then recreating it by extending the Service Management Table.



This gave me all of the functionality that I needed.


View solution in original post

26 REPLIES 26

Yes Blaze, that's correct.


My table is not showing up though.



How would i get it to populate?


Hope your table is extended from task table ?


IT extends request which extends Task, Just like Legal extends Service Order which extends Task


antin_s
ServiceNow Employee
ServiceNow Employee

Hi Blaze,



Can you please explain the use case here? Based on what i read, I think 'u_blaze_requests' extends 'Request' table. Why do you want to extend Request. Can't you add the required fields in Request table itself?



Thanks


Antin


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