how many users are connected?

[Aka Guglielmo]

What's the way to know how many (and who) users are connected to an instance?

Any idea?

[ismar1]

I'm not sure that this is what you are looking for but try https://instancename.service-now.com/stats.do

You should see like "Logged in sessions":

Servlet Statistics

Started: Tue Dec 15 09:23:55 PST 2015

Transactions: 918760

Errors handled: 169

Processor transactions: 236753

Logged in sessions: 1 (1150 active)

Maximum session concurrency: 1220

Session timeout: 0 minutes

CometD sessions: 1

Java security manager policy: Enabled

In Navigator you can search for Logged in users this should display logged in user and amount.

[Aka Guglielmo]

This gives me "how many", but not "who".

Thanks

[syedfarhan]

HI William,

Navigate to User Administration > Logged in users.

You can only see users who are logged into the same application node as you. If the Active field on a user record value is false, the user is logged in but not currently running a transaction. Most users appear as inactive at any given time.

Thanks.

Kindly mark helpful. If you are satisfied with the answers  

[Aka Guglielmo]

I tried... The problem is "You can only see users who are logged into the same application node as you".

It's frustrating, I cannot see users on other nodes...

Thanks