how many users are connected?

[Aka Guglielmo]

What's the way to know how many (and who) users are connected to an instance?

Any idea?

[Brad Tilton]

There's probably not one way to get all the information you're looking for, but between the answers you can probably find what you need. One more place to check would be System Logs > Transactions (All users). You could search transactions in the last XX minutes and group by user. This will also tell you what people are doing.

[syedfarhan]

Hi William,

please select User field in personalize list columns

Thanks

[Aka Guglielmo]

It's already there.

The problem is that this table shows me only logged in users on my same application node.

I tried with a colleague of mine, we see different records in the same table.

I suppose he's on another application node.

[Ahmed Hmeid1]

You could run a scheduled job to get all the details from all the nodes (https://servicenowgems.com/2016/04/28/finding-logged-in-users/ )

Or I've written a chrome extension which allows you to switch nodes on demand to cycle through them and see the details manually (Node Switcher For ServiceNow - Chrome Web Store )

[shloke04]

Hi,

You can check this by Navigating to the Module "All Active Transactions" under User Administration as shown below which list out the users currently being logged in to the instance:

Hope this helps.Mark the answer as correct/helpful based on impact.

Regards,

Shloke