How should I use cmdb_ci_computer_room field?
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06-07-2016 02:45 AM
Hi,
I want to understand exactly what is the purpose for cmdb_ci_computer_room field?
I want to be able to organize the maintenance plan for some especific rooms for videoconference, meeting, trainning, etc.. Can I use this field for this?
In the suggested relationship this field is setup for a different purpose:
Thanks in advanced.
Henrique Alves.
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06-07-2016 03:04 AM
Hi,
Could you please elaborate?

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06-07-2016 05:21 AM
Hi Henrique,
The cmdb_ci_computer_room in the attached screen shot is not a field, it is a table. The screen image you show is from the suggested relationships. That means if you are building a relationship between two CIs, it checks the base class and dependent classes (what you are connecting) to recommend relationship types.
In this case, if you were creating relationships between a computer room CI and a VM Zone, it would recommend "Located In" as the CI-to-CI relationship type.
Reference material:
Defining CI Relationships - ServiceNow Wiki
Suggested Relationships - ServiceNow Wiki
CI Relations Formatter - ServiceNow Wiki
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06-07-2016 05:25 AM
A computer room is a division of a data center, also called a cage.
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06-07-2016 07:32 AM
Hi,
Thanks for all your answer.
The "computer room" appear on Service Now below the "hosting" tab.
Other strange thing for me is that, "computer room" has no link with "location".
My question is simples. Can I use "computer room" to map information of specific IT / Videoconference rooms, or this field should be used only for Data Center and Servers purpose? What is was "computer room" designed for in the metadata?