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List Control Change not caputring in update set

Hi All, I have created a customised table where I no longer need the new UI action, as we only have to add new records as part of the related list of this same table, which is present under it's parent record. So since it was using 'Global' New as th...

Hemakumar J by Tera Contributor
  • 389 Views
  • 1 replies
  • 0 helpfuls

Need to know about Schedules working conditions

Hi @Ankur Bawiskar  sir,I have a doubt created schedules, I don't understand whether I have created schedules are working or not, can you please suggest me it working or not.1. Schedule entry - works every day 24X72. Child Schedules - a. Monday-Frida...

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CAB Workbench :: How do I send meeting invitees in advance

Hi All CAB Workbench :: How do I send meeting invitees in advance to the Board Members to book their Outlook calendars in advance.  Is there any notification which goes out from ServiceNow. Please provide screen shots for the solution. ThanksSuman

suman75 by Tera Contributor
  • 374 Views
  • 1 replies
  • 1 helpfuls

Proactive Problem Management

Hi, We want our problem management to be me proactive rather than reactive. With the availability of Now Assist it seem that trend analysis would be much easier. I wanted to know if everyone have any best practices that they could contribute and also...

GianSilva by Mega Contributor
  • 507 Views
  • 1 replies
  • 0 helpfuls

Change Reference type of field to List type

If a table has a Reference field and later I changed it to List type, but it doesn't store multiple values. It is behaving as normal Reference field. any idea, why it isn't working?How can I solve it without making new field? I dont want to create ne...

Vikas6 by Tera Contributor
  • 1495 Views
  • 6 replies
  • 0 helpfuls

Resolved! Tracking Clothing, Infra Cameras, etc

Hi Is there a function anywhere in Service Now that would allow you to track Clothing, Infra Cameras, sat navs etc.. allocated to individuals inside or outside of the CMDB ? We have people who are enforcement have to have clothing, sat navs, torches ...

Open attachments in a new window from a related list in Workspace

Hello everyone, I am very new to ServiceNow and I am currently struggling  with attachments as related list in Workspace. I have created a relationship which allows me to show attachments from RITM on a SCTASK as related record. But if I want to open...

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maria_g by Tera Contributor
  • 464 Views
  • 1 replies
  • 0 helpfuls