How to access RITM Variables in Ask for Approval action

Gopal14
Tera Contributor

‎08-08-2024 07:52 AM

Hi Team,

 

How to access RITM Variables in Ask for Approval action.

 

Gopal14_0-1723128602242.png

 

I want to access owner Variable once RITM is saved. I wiil update owner variable after RITM is created in variable editor.

 

I am trying in above way, it is throwing an error

 

@asifnoor 

0 Helpfuls
  • 356 Views
1 REPLY 1

JohnyB
Tera Contributor

‎08-08-2024 12:33 PM

Hey @Gopal14 

 

All RITM variables should be accessible in the data picker on the right side of the Flow Designer/Workflow Studio. To reference them correctly, you'll need to use the "Get Catalog Variable" action, which, based on your screenshot, you are already utilizing.

 

For the approval step, I recommend changing the record to the "Requested Item Record." This will attach an approval record for your "owner" catalog variable to the current RITM. Unless you specifically need an approval on your sys_user table, which seems a bit unusual.

 

If this helps, please give it a thumbs up!