Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to activate the out of the box workflow - Change - Normal - Authorize ?

akhilaanil
Tera Contributor

‎07-23-2025 01:38 AM

This is the OOB workflow. I deactivated it then tried to activate this,it is showing disabledworkflow.png

0 Helpfuls
  • 626 Views
6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

‎07-23-2025 01:39 AM

@akhilaanil 

There is some issue going on in community that images are not visible.

please add it using browse feature and add as attachment to post.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-23-2025 01:41 AM

Hi @akhilaanil 

It’s a known issue — once you deactivate the OOTB flow, you can't reactivate it.
If it's a PDI, resetting it is the only option.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

akhilaanil
Tera Contributor
In response to Dr Atul G- LNG

‎07-23-2025 01:47 AM

This is in DEV Environment

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to akhilaanil

‎07-23-2025 02:05 AM

Hi @akhilaanil 

 

https://www.servicenow.com/community/developer-forum/unable-to-activate-change-flow/m-p/2494760/page...

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0965972

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls