How to activate the out of the box workflow - Change - Normal - Authorize ?

akhilaanil
Tera Contributor

‎07-23-2025 01:38 AM

This is the OOB workflow. I deactivated it then tried to activate this,it is showing disabledworkflow.png

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Ankur Bawiskar
Tera Patron
Tera Patron

‎07-23-2025 01:39 AM

@akhilaanil 

There is some issue going on in community that images are not visible.

please add it using browse feature and add as attachment to post.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-23-2025 01:41 AM

Hi @akhilaanil 

It’s a known issue — once you deactivate the OOTB flow, you can't reactivate it.
If it's a PDI, resetting it is the only option.

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Dr. Atul G. - Learn N Grow Together
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akhilaanil
Tera Contributor
In response to Dr Atul G- LNG

‎07-23-2025 01:47 AM

This is in DEV Environment

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to akhilaanil

‎07-23-2025 02:05 AM

Hi @akhilaanil 

 

https://www.servicenow.com/community/developer-forum/unable-to-activate-change-flow/m-p/2494760/page...

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0965972

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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