Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

How to add a Knowledge Article link next to a checkbox field in a ServiceNow form?

dhivyal94299399
Tera Contributor

Hi Community,

I have a requirement to display a Knowledge Article link next to the Notifications checkbox on the sys_user_delegate form.

For example:

Notifications ☑ | View Knowledge Article

This sys_user_delegate form is not a custom widget or UI Builder component. I created a Quick Link and configured a Form Link to open the sys_user_delegate form, and the form is opening successfully.

 

dhivyal94299399_0-1787038100197.png

 

1 REPLY 1

CN-L
Mega Sage

Hi @dhivyal94299399,

 

Having a quick play in my PDI, I've been able to edit the form using Form Builder, add a URL variable below each checkbox, and then set a UI policy for each to show the URL variable when the appropriate checkbox is selected.

 

I'm not sure if this would be considered "good practice" but could be one possible solution?


☕ Powered by caffeine, curiosity, and more failed attempts than I'd like to admit