How to add a service catalog page changes to the Update Set?

[valerie_gallot]

Hi,
Question from a beginner with SN : I did some layout changes in the service catalog page. (just reorder some blocks : move some blocks from a dropzone to another)
Are these changes added automatically to the current update set??
My current upudate set seems to be empty!
It is not clear for me what is a "catalog service page" : is it like a homepage and it must be added to the update set by using "Unload page" ??
Please confirm.
Thanks in advance
Valerie

[Jim Coyne]

Yes, the Service Catalog is in fact a home page and you must use the Unload Portal Page function to move the current configuration from one instance to another. The Title of the home page is normally "Catalog".

http://wiki.servicenow.com/index.php?title=System_Update_Sets#Using_Homepages_with_Update_Sets

[CapaJC]

You may run into an issue with duplicate catalog categories in the target instance. When you modify a homepage, the sys_id of the sys_portal_page record remains the same, but the sys_portal records that represent each gauge in the homepage all get blown away and re-created.

So when you pull the unloaded homepage to another instance, you'll essentially have two sets of gauges for the same homepage, and both will be included when the homepage is rendered.

Two options, then, if this is the case:
1) after you move the modified homepage to the target instance, manually delete the older sys_portal records from the related list in the sys_portal_page record for that homepage (ugh)
2) don't move it in an update set at all, rather manually make the same change in the target instance (ugh)