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Interactive Filters Not working

An interactive filter was created in a custom application along with a report. Both the interactive filter and the report are based on the same table. However, when a value is entered in the interactive filter, the report does not display data accord...

SravaniG by Kilo Contributor
  • 195 Views
  • 2 replies
  • 0 helpfuls

crm

what pluginns are need ed to get quote table in servicenow instamce  

krishna_1B by Tera Contributor
  • 268 Views
  • 2 replies
  • 0 helpfuls

ATF(ESC)

Hi All,I am trying to submit an incident through the Employee Center portal using ATF. To populate the required fields, I used the “Set Variable Values (SP)” step. However, I am encountering the following error:#50102 [SEARCH EVAM] ResultTemplateMapp...

Email ingestion between 2 organisations using ServiceNow

Hi There, Recently our organisation started sending and receiving emails to another organisation with ServiceNowWe create an incident and email organisation "B"Organisation "B" receives the email and creates its own incident and replies back to us wi...

Zeusascii by Tera Contributor
  • 286 Views
  • 1 replies
  • 0 helpfuls

Assess Risk in SOW change form

Hello Fellow Devs,I want to understand where the Assess Risk button is configured which is on Change form in the Service Operations Workspace - Overview tab. Can you please help me of where I can find it. I have already checked in UI Actions, UI Page...

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labandar by Tera Contributor
  • 4056 Views
  • 12 replies
  • 3 helpfuls

Track Assignment Group Changes with Metric Definition

By default, ServiceNow provides the Assignment Group metric definition to track the current assignment group value of a record. However, this out-of-the-box (OOB) metric only records the present value and does not capture both the old and new values ...

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AyishalaP by Tera Contributor
  • 1475 Views
  • 3 replies
  • 6 helpfuls

Digging into Test Management 2.0

Hello Forum,I am evaluating the potential of Test Management 2.0 within Service Now and was wondering if the module is covering the following bullet points: Manual test steps: expected result, multi-line step descriptionsTest plans and test cases: ad...

YasnielE by Tera Contributor
  • 2345 Views
  • 3 replies
  • 2 helpfuls

Resolved! Reporting on Catalog variables

Hi Experts,We are trying to build a report that includes Record Producer variables.When we add 3–5 variables, the report loads fine.But when we include around 25 variables, the report takes extremely long to load (basically hangs).Has anyone faced th...

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