How to add a tab in standard Ticket Tab to show attaches knowledge articels of that incident

[soumya19]

Hi,

I have a requirement that if i attach a knowledge article to an incident on the back end it should reflect on the portal with the link to the knowledge article.

or 

Is it possible to add the attached knowledge Related list as a new after the attachment tab to display the attached knowledge articles of that particular incident.

[Mallidi Suma]

Hi @soumya19 ,

Since we turned off "glide.ui.security.allow_codetag" the property. we can't make it as a link so as an alternative we are giving the link directly.

Thanks & Regards,

Suma.