How to add button beside caller's variable in incident and when click on it, popup has to display!!

vinod9
Tera Expert

Hello Team,

 

I have requirement to add button beside the caller's field and when I click on that button it has to display the asset information which are assigned to the caller on the popup.
Added below screen shot for better understanding.

Please suggest me!!

 

vinod9_0-1671455888487.png

 

@Gunjan Kiratkar 
@RaghavSh 

 

1 ACCEPTED SOLUTION

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Carefully go through replies you will get the answer.

https://www.servicenow.com/community/developer-forum/add-a-quot-show-caller-assets-quot-icon-next-to...

Please hit like and mark my response as correct if that helps
Regards,
Musab

View solution in original post

2 REPLIES 2

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Carefully go through replies you will get the answer.

https://www.servicenow.com/community/developer-forum/add-a-quot-show-caller-assets-quot-icon-next-to...

Please hit like and mark my response as correct if that helps
Regards,
Musab

Sebas Di Loreto
Kilo Sage
Kilo Sage

@vinod9 

A simple (no code) solution that you might want to give a change is to create a "Sys_popup" view for the user table that displays what you want.

 

SebastianDL_2-1671481420163.png

 

Check what happens when you are on the incident

 

SebastianDL_3-1671481486052.png

 

 

 

 


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