How to add closed incidents in the problem form related list incidents?

Raja6 · ‎05-21-2021

OOB allows only active incidents to added as bulk to the problem Is there a way to change this default behavior?

I have found that OOB script include which is protected BulkAddIncidents . But is there a way to change this via any system property?

Thanks in advance.

Raja6 · ‎05-23-2021

I just updated the OOB script BulkAddIncidents Fixed query and removed the active true condition and It worked. Thanks for your help

JohnMarkR · Tuesday

Updated: July 2026
Go to Script Include > RelateIncidentToProblem

Update the script>

Active is TRUE is now removed.

Note that this is OOB.