How to add filter to a module?

Bharath kumar6
Tera Expert

I need to add condition in the filter that Problems with Proactive state should not show when a user clicks on My Groups(S) work module.

7 REPLIES 7

Voona Rohila
Kilo Patron
Kilo Patron

Hi bharat

Can you share the filter you tried and explain in detail of what is not working.


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Rohila V
2022-25 ServiceNow Community MVP

Hi,

I clicked on edit module and added this condition in the filter.find_real_file.png

 

But still the records are showing.

find_real_file.png

 

And when I click on My Groups work the link doenot have the newly added condition/ find_real_file.png

Hi Bharat

Looks like you are using favourites to open the module,

Once the filter is modified you should navigate to the module and click that.(remove favourites and add it again)

 

find_real_file.png

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP