How to add hyperlink in email address in email notification

[Sowmya20]

Hi,

I want to add hyperlink in manager address in email body

Please help.

Thanks,

Sowmya

[Chandu Telu]

Hi

Check the below it may help you

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/notification/concept/c_EnablingLinksToServiceNowRecords.html

Thanks
Chandu Telu
Please Mark ✅ Correct/helpful, if applicable,

[Sowmya20]

Requirement is requester can click on email address and sent email to manager.

Thanks,

Sowmya

[Ankur Bawiskar]

Hi,

you want link or you want to open outlook using <a mailTo>

this link has solution

How to add an email address link in a KB and have it redirect to an external email program

Regards
Ankur

[Sowmya20]

yes to open outlook using <mail to>

I have added the incident assignment group manager email address but want to add manager address as link.

Example (mailto:john@example.com)