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08-12-2021 05:14 AM
Hi,
I have created one order guide and catalog item....in order guide form i have one checkbox created when i click that checkbox the catalog item will appear....the problem here is only variables in that catalog item is getting displayed the thing which i have mention in description part of the catalog item is not getting displayed.... in the description of catalog item i have one hyperlink i need that to be displayed...how to make it happen...
If incase only variables of the catalog item will only displayed means then how can i create a variable for hyperlink....in Quebec i dont see macro datatype too....how to create the variable for hyperlink
Thanks in Advance
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08-12-2021 06:14 AM
that field is not on your form layout
please add it to form layout and then update it
In the name field give -> My Link
In the Rich text give the link as per image I shared above
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-12-2021 05:58 AM
In your form Rich Text is not available. Please try to add from form layout
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08-12-2021 06:14 AM
that field is not on your form layout
please add it to form layout and then update it
In the name field give -> My Link
In the Rich text give the link as per image I shared above
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-12-2021 06:17 AM
Did you mistakenly marked other response as correct?
I already provided the approach of using the Rich Text Label variable and how to add link.
Please mark my response as correct so that it helps future members.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader