How to add hyperlink in the catalog item

suuriya
Tera Contributor

Hi,

I have created one order guide and catalog item....in order guide form i have one checkbox created when i click that checkbox the catalog item will appear....the problem here is only variables in that catalog item is getting displayed the thing which i have mention in description part of the catalog item is not getting displayed.... in the description of catalog item i have one hyperlink i need that to be displayed...how to make it happen...

 

If incase only variables of the catalog item will only displayed means then how can i create a variable for hyperlink....in Quebec i dont see macro datatype too....how to create the variable for hyperlink

 

Thanks in Advance 

1 ACCEPTED SOLUTION

@suuriya 

that field is not on your form layout

please add it to form layout and then update it

In the name field give -> My Link

In the Rich text give the link as per image I shared above

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

starting from Paris you can use Rich Text Label variable which can include links etc

it would work in native and portal both

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi,

find_real_file.png

 

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

when i tried im not getting that description box .....pls see attachment

 

Help me how to do that

find_real_file.png