How to add hyperlink in the catalog item

suuriya
Tera Contributor

Hi,

I have created one order guide and catalog item....in order guide form i have one checkbox created when i click that checkbox the catalog item will appear....the problem here is only variables in that catalog item is getting displayed the thing which i have mention in description part of the catalog item is not getting displayed.... in the description of catalog item i have one hyperlink i need that to be displayed...how to make it happen...

 

If incase only variables of the catalog item will only displayed means then how can i create a variable for hyperlink....in Quebec i dont see macro datatype too....how to create the variable for hyperlink

 

Thanks in Advance 

1 ACCEPTED SOLUTION

@suuriya 

that field is not on your form layout

please add it to form layout and then update it

In the name field give -> My Link

In the Rich text give the link as per image I shared above

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

In your form Rich Text is not available. Please try to add from form layout

@suuriya 

that field is not on your form layout

please add it to form layout and then update it

In the name field give -> My Link

In the Rich text give the link as per image I shared above

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@suuriya 

Did you mistakenly marked other response as correct?

I already provided the approach of using the Rich Text Label variable and how to add link.

Please mark my response as correct so that it helps future members.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader