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How to add locations to the location map?

Winston
Tera Guru

Hello everyone, 

It's a little unclear in the documentation (maybe i'm just looking at the wrong docs) how to add location records to the location map. I tried adding the latitude and longitude to a few location records but they're still not showing on the location map.

Do you have to have a Google Map Business License key to get it to work? If so, why does the location map display ootb if it's not going to be able to work with the ootb location records?

find_real_file.png

 

2 REPLIES 2

Stacy1
Mega Guru

On the locations you need to enter their longitude/latitude and then they'll show on the map.

Priyanka Vasant
Tera Guru

Hi Winston,

Find the below link that might help you.

https://docs.servicenow.com/bundle/orlando-platform-user-interface/page/administer/navigation-and-ui...

 

Regards,

Priyanka