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How to add static option on Lookup Select Box catalog item variable?

KS86
Tera Contributor

Hi,

I have one requirement.

 

I have three catalog form questions (Q1, Q2, Q3) referencing the same table. Q2 options depend on Q1, and Q3 options depend on Q2 using logic in a Script Include. I need to add a static option to Q3 regardless of the dynamic population. g_form.addOption() isn’t working. How can I achieve this?

8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@KS86 

then in the advanced ref qualifier of Q3, let it bring the options based on Q2 you can include your static option using OR condition 

Something like this

javascript:'Your ExistingReferenceQualifier' + '^ORvalue=yourChoiceValue';

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@KS86 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I did that, still no luck.

@KS86 

share your scripts etc along with screenshots.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader